Spin Casino review : a trusted casino or a scam?

Casino gambling addicts mostly prefer to get started with a virtual experience on the internet using the online platform services intended for this purpose, in order to familiarize themselves with the world of casinos before experiencing their first adventure. in a real establishment.

Still others simply want to play online and are not attracted to real casinos.

Only, the novices do not know most of the time towards which online casino to lean, and they find themselves constantly  looking for advice,  whether on the internet or with more experienced players.

A first obstacle to overcome for the beginner player is the   multitude of scams that  can take place on the internet in the field of web casinos, which poses a real problem, and for users, who are increasingly reluctant to bet their money on the web, and for serious web casinos, which are losing potential customers due to the poor image it provides, and which is growing in popularity with the public.

Second, the player must be able to know the features offered by a particular casino, such as the bonuses offered, the  means of payment accepted , the games available, and other criteria. All this in order to know whether or not the web casino suits his tastes, his needs, his budget, his frequency of play, etc.

So these are two relevant reasons to first consult the articles intended to analyze an online casino, before jumping on it and risking being ultimately disappointed.

This is why, in today’s article, we are going to suggest that you  take the test of a web casino, in this case Spin casino , which is increasingly requested by Canadian players, in order to ” observe the features and the policy that are theirs at first, then identify if it is a casino that we can trust.

Presentation of Spin casino


Spin casino, more precisely Spin Palace casino, is an online platform dedicated to games of chance, launched in  2001 , and which has been able to spread its notoriety throughout the world.

The home interface of the Spin Palace casino site is quite complex, or let’s say  rich in terms of decor . At the very top of the screen you can see three buttons in the form of stars to set the mood for a casino, buttons where you can go to the page dedicated to the live space, return to the page of reception, or go to the branch of the platform for sports betting.

You then have the option of  logging into your account  using the button on the far right, where you can  view the details of a registration  on the left. Then, a thin banner appears a little lower, grouping the different sections available within the platform.

An advertising poster then completes the decor of this top of the page, highlighting  the registration bonus  developed by the platform, as is the case in all web casinos.

If you scroll down you will see a list of the site’s flagship games in the form of icons, followed by information relating to the policy and operation of the platform.

Registration at Spin Palace casino

The registration process for the Spin Palace casino site is classic and relatively simple.

You only have to first fill out a form containing your basic personal information (name, first name, date of birth) as well as your e-mail address, form which you will validate with the site.

Following this, the platform will verify the information and send you a  confirmation email  if it has been positive.

Following this, you will have an account, but it will be  inactive.

To activate it, you must provide the following documents:

  • A copy of your proof of identity, which can be your national identity card, driver’s license or passport.
  • A copy of a proof of address (electricity, water, gas bill, telephone bill, etc.)
  • Your telephone number which will be verified by sending an email.

After providing these documents and  after verification , your account will now be active and you will be able to make your deposits in order to start playing.


The games at Spin Palace casino

Spin Palace casino has a set of nearly 500 games within its platform, provided by renowned publishers, like the following:

  • Netent
  • Microgaming
  • Rabcat

For the more experienced, the name of these publishers of games of chance will remind you of something, because they are the most notorious in the sector.

The accessible games are those of casinos in general, namely slot machines (classic and progressive jackpots),

table games of all kinds (roulette, blackjack, poker, baccarat, video poker, etc.).

But this does not end here; fans of live casino, a space which consists of playing live by webcam with live dealers, will also find their happiness, because this section is indeed available at Spin Palace casino. The quality of the live casino at the latter is not to be questioned, because the editor called upon by this casino for this section is none other than Evolution Gaming, the undisputed king of the design of live spaces for casinos. online.

Also note that the site offers a mobile application, which can be very practical for some users, especially the most mobile. If you wish to play from a computer, you will not need to download anything, since now all games at Spin Palace casino are done in flash.

Finally, the casino had the excellent idea of offering a free mode, where all players, even if they are not registered on the platform, can try out simulations of the games available on the site, in order to get an idea of these. Very big advantage presented here by the casino.


Deposits and withdrawals within Spin Palace casino

The payment policy within a casino platform is a very important element, since many players pay attention in particular to the  terms and conditions of deposits and withdrawals , as well as the different methods of transactions accepted.

Regarding the validation times of a transaction, these take  on average 2 days  before being carried out, so we are on average compared to the competition.

Regarding transaction methods, Spin Palace casino has a rather specific policy, since all the means of payment accepted for deposits are not all the same for withdrawals. Here are the payment methods available to deposit money:

  • Visa
  • Mastercard
  • Maestro
  • Neteller
  • Skrill
  • Neosurf
  • EcoPayz
  • EntroPay
  • PaysafeCard
  • Bank transfer

For withdrawals, here are the methods available:

  • Visa
  • Maestro
  • Neteller
  • Skrill
  • EcoPayz
  • Paypal
  • EntroPay
  • Reversible withdrawal
  • Check
  • Bank transfer

The positive point is the  diversity of the means of payment  implemented to  carry out its transactions on Spin Palace casino, that said the fact that certain methods accepted for deposits are not accepted for withdrawals and vice versa is a real problem, d ‘elsewhere we do not understand why this is so.


Spin Palace casino customer service

In order to guide potential players or platform members who might have questions, Spin Palace casino provides a customer service site that will take care of answering all your questions, either by chat or by email at the following address :  assistance@thepalacegroup.com,  and  24/24 and 7 days / 7 . That said, the service cannot be reached by phone, and that is a great pity.


Spin Palace casino bonuses

Bonuses are one of the most decisive factors in the analysis of a web casino. This is usually the first thing a player will look at when judging a platform, and it is not for nothing that online casinos are all jostling to display  the best possible bonuses , and boast about them. highlighting them on the main banner of their site. It is indeed a powerful marketing tool, which can save thousands of new members to a platform.

Therefore, we are going to review not all the Spin Palace casino bonuses, but simply the most notorious and remarkable ones, those that could arouse the interest of players.


Welcome bonus

When you register on the Spin Palace casino platform, you will receive  a total of 1,000 CAD , divided into 3 phases corresponding to your first 3 deposits.

Here are the bonuses during each of your deposits:

  • First deposit: 100% discount up to 400 CAD
  • Second deposit: you also get a 100% discount, this time up to CAD 300
  • And finally third deposit: you will also receive a 100% discount up to CAD 300.

Also note that the welcome bonus offers you  2,500 loyalty points , useful for the VIP program that we will see later.


Weekly bonus

The weekly bonuses of Spin Palace casino consist of small gifts delivered by email to all members,  at the beginning of the week . That said, these gifts are light and not very attractive, so do not ignite.

VIP program

The establishment of a loyalty program is a classic in the field of online casinos, it is an essential marketing technique which aims to encourage players to be more often active, to bet larger s and play as many games as possible.

The VIP program of Spin Palace casino has  6 levels, which can be  reached according to your level according to the previously mentioned criteria, and these levels are as follows:

  • Bleu
  • Silver
  • Or
  • Platinum
  • Diamond
  • Private

Regarding the Blue and Silver levels, these are commonplace and unattractive. It is from the third level, namely the Gold level, that things start to get interesting. For more details, visit the Spin Palace casino website and go to  the promotions section.

Bonuses are therefore quite ordinary as you may have noticed, and do not necessarily make you want to become a member of the site. Weak point therefore for the platform regarding the promotions it implements.


Reliability of the Spin Palace casino platform

Here we are, reliability. Central element, key, because without ensuring the  reliability of an online casino,  you simply can not subscribe to it. Who would risk losing their money on a malicious site?

This is why without being sure of the confidence that a casino inspires, all the features and bonuses it offers will be in vain.

Regarding Spin Palace casino, the latter benefits from licenses from jurisdictions:

  • The institution of Kahnawake, based in Quebec, and owned by all online casinos in Canada, at least the most serious. Spin Palace casino is registered there under the number 00812
  • The Malta institution, also known in the industry, under the number MGA / B2C / 145/2007.

It is true that the most notorious jurisdiction in the world with regard to the field of online casinos is  the institution of Curacao , however the two jurisdictions above are more than sufficient to establish a strong credibility

The  redistribution rate of the site is 97% , which places it above the average compared to the competition.

As if all that were not enough, the Spin Palace casino also benefits from  the eCOGRA label, a  label of excellence which few platforms can boast of having, which ensures that all the procedures of a casino are performed in a completely professional manner. .

Add to this the fact that a member player was able to pocket a sum of more than  CAD 6 million , which proves once again that the casino does not hesitate to give you back, even when your winnings are colossal.

It would therefore be a lie to tell you that Spin Palace casino is a dubious platform, on the contrary, everything suggests that it is one of the most reliable sites in the world. In any case, if it is not reliable, then no other casino is.


 Our opinion on the Spin Palace casino platform


In the end, what can we think of Spin Palace casino? Let us say that our opinion on the matter is rather mixed, and tends rather on the bad side of the balance. First, reliability level, it is clear that the platform fulfills and combines all the criteria of a  trusted casino , so there is no debate on it, unless you are a real paranoid in the matter.

Regarding games, Spin Palace casino has a beautiful game library, very varied in quality, its game publishers testify. Without forgetting the very interesting live section. With its 500 games therefore, Spin Palace is betting more on quality than quantity, but we would still have wanted  a slightly richer range , especially when we see that many competing platforms display toy libraries of 1000 games, sometimes more.

We also reviewed the means of payment. Although they are varied the deposit methods are not the same as the withdrawal methods, we do not understand why and that disturbs a good number of users. It is therefore far from being a strong point.

When it comes to bonuses, this is the biggest weakness of the casino. A decent welcome bonus but nothing more, a VIP program which members say is ordinary, and very weak and indigent additional bonuses, this is a  blow  for Spin Palace. And that’s a shame, because the vast majority of gamblers attach immense importance to platform promotions, so this will scare away a large part of them.

Customer service does not have a  telephone line , which is essential when running an online casino, because users generally prefer to speak directly to the staff to feel reassured. Another negative point.

Add to that the  complexity of the home interface  which, even if it may seem nice to see for some, can make novices confused, due to the multiplication of the numbers of buttons and the different designs from right to left.

In conclusion, we cannot encourage you to register on the Spin Palace casino platform, for the simple reason that even if it is a completely reliable site, the fact remains that  its functionality is nothing extraordinary. 

It is an average casino , which does not have any real characteristic allowing it to stand out from the crowd.

So turn to other platforms if you are looking for exceptional casinos.

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