The Jackpot City online casino is one of the best known in the market in Canada and Quebec . The latter now has more than 6 years of experience and has forged a good image for his debut.
However, players have not been of this opinion lately. Some, extremely disappointed, regret in the opinions shared in the forums, that they can no longer play it .
Discover, through our review, what the Jackpot City casino currently offers as bonus offers , services, games and payment methods.
How is registration at the Jackpot City casino?
Like most online casinos , players must open an account with Jackpot City in order to have access to its games. The casino does not offer games without registration so that players can take a Jackpot City test before registering.
That said, to register at the Jackpot City casino, you must follow the following steps:
- Go to the casino’s official website by typing its name on a search engine.
- Access the home page and click on “register”.
- Fill in the registration form . The casino insists on verifying the data entered in the form and asks the players to make sure to use correct information.
- Select the payment method you wish to use from those presented in the list.
- Load identity documents such as an identity card or a passport.
- Insert an account number to indicate with which bank account to make payments.
- Click on the box “I accept the terms and conditions of the casino “.
- Click on “confirm” to confirm that the registration request has been sent.
Players are therefore kindly requested to check their electronic mail in order to click on the link sent by Jackpot City casino. Once clicked on the latter, players are sent to an account creation page . They will then have to insert a password and choose a username for their accounts.
It should be noted that the Jackpot City casino does not allow you to play directly on its platform unless you fund your play account . For this, players are invited to make a deposit.
Players can connect to the deposit tab from their accounts, thanks to a secure connection with an encryption protocol called SSL. This protocol encrypts communications made between players and the Jackpot City casino. However, we want to clarify that the latter is not the only security solution that a casino must implement to protect the accounts and personal details of its players.
This is why, despite the fact that we have seen that the casino is regulated , to always check it on your side. Indeed, gaming licenses are the only evidence that a casino is reliable or secure. Because the regulatory authorities can sanction and make public the information so that the casino can no longer repeat bad practices.
Can you trust the payment service of the Jackpot City casino?
To make a deposit or withdrawal, players must have access to payment methods implemented by the casino. In the case of Jackpot City, we find the following payment methods :
- Bank transfers.
- The checks.
- The electronic wallets : GiroPay and Neosurf.
- Bank cards: Visa, MasterCard and Maestro.
What can be noticed about the Jackpot City casino, is that the means of payment that it offers remain bygone means in view of their age and their technologies which do not allow quick transactions . Currently, online casinos worthy of the name, offers parallel to these traditional methods, purely electronic methods like Skrill, Netteler, Cashlib, Ukash or FastPay.
Jackpot City casino does not appear to have evolved during its payment experience. As can be seen, the majority of these means of payment are transactions linked to physical banks. These are known to be very slow and to generate costs.
In addition, the electronic methods previously mentioned are more reliable in view of their popularity, and players tend to trust them more.
To make a Jackpot City casino deposit , players must make a deposit request via their accounts from the “deposit” tab. Once they have completed the required form, specified the deposit amount and chosen the payment method to use, players can validate their request and wait for the response from customer service. However, it is possible to receive no response and to have your game account funded by the balance deposited.
Note that players must make a minimum deposit of $ 30 for the very first deposit required to access their accounts. Later, all they have to do is make a $ 20 deposit to take advantage of the bonuses or play the games at the Jackpot City casino.
In terms of the processing time of deposits, a period of 2 to 3 is to be counted before seeing the balance of his account funded. Although electronic methods are faster than traditional methods , it is noted that deposits are processed more quickly.
When withdrawing from Jackpot City casino , players will have to perform the same procedure as for deposit, except that they must go to the “withdraw” tab instead of “deposit”. Another form is provided for players to insert even more stays when it comes to a withdrawal. Players will have to reintroduce their bank details , their supporting documents and enter the amount to be withdrawn.
Before validating the withdrawal request, players must also verify that they have fulfilled all the conditions related to withdrawals and winnings made with promotions and bonuses. Regarding withdrawal limits , the Jackpot City casino allows withdrawals at $ 2,500 per month and $ 500 per week. For players who have played the welcome or daily bonuses, they must fulfill at least a wagering requirement of 30 times the bonus amounts .
At the time of receipt of earnings , players must take into account the processing time of withdrawal applications from the Jackpot City Casino, and transaction time that takes the selected payment method. For a bank transfer , up to 5 days are to count. For an electronic method, you must wait at least 2 days.
On the home page of the casino and the FAQ, we can read that the J ackpot City casino can be reached every day at any time (24/7). However, according to player experience, the casino does not seem to have the responsiveness of an establishment available at all times. Indeed, players seem to have been unable to cash out their winnings until 15 days later because of the delay in processing withdrawal requests.
Other players who tried to reach the Jackpot City casino through the contact means provided on the site, including a phone number, a live chat and an email address, were unable to obtain customer service after this. screen only 2 days later.
What can we say about the quality of the games at Jackpot City Casino?
It cannot be denied that the Jackpot City casino offers countless games in its catalog. That said, quantity has never reflected quality at an online casino. Among the categories of games that can be played at this casino, there are:
- Card games: Poker, Blackjack and other less popular games.
- The slot machines : 3D, classic and 5 reels.
As for the graphics and the performance of the titles offered on the Jackpot City casino, there are unattractive games and themes that are not very diversified. Players looking for excitement and dazzle can be quickly disappointed with the quality of the graphics. In addition, the titles of slot machines for example, offer very few bonuses and little level so that the most tenacious players will find a spirit of challenge.
This can quickly be understood by looking at the game developers that the Jackpot City casino has. Indeed, there are 3 main partners including Microgaming, Yagadril and Soft Gaming. The few interesting games that the Jackpot City casino has are developed by Microgaming which is very famous for its titles, but for the rest Yagadril and Soft Gaming are still unknown to players.
On the selection of slot machines available at the Jackpot City casino, there are more or less interesting video slots due to their graphics and themes. Among the best rated by players, there are only the following:
- Terminator 2
- Mega Moolah
- Major Millions
- 5 Reel Drive
Other progressive slots are also available such as Break da Bank, Tunzamunni, Avalon II, Immortal Romance and Game of Thrones.
As for card games, there is a selection of Blackjack and a few variants, the most popular of which in the Jackpot City casino are: Blackjack Double Exposure, Blackjack Atlantic, Blackjack Multi Hand, Blackjack European and Classic Blackjack. As for poker games , a very limited selection is made available to players. Among the most interesting titles in poker are All Aces video poker, Deuces Wild Bonus, All American and Aces and Eights.
For lovers of classic casino games , there are table games such as roulette, bingo and baccarat, the only titles of which are: American roulette, European roulette, French roulette, Pinapolo, Kandy Col and Prisco.
Note that the Jackpot City casino also offers mobile games on which players can play by downloading the casino mobile application from the application store available on their phones. This mobile version of the casino is supposed to be compatible with several software and hardware supports . However, many bugs have been reported by players who tested it. Some talk of an account lockout and others of connection concerns.
Are Jackpot City Casino bonuses worth it?
Like all online casinos, the Jackpot City casino offers bonuses and promotions for new players to attract them, as well as daily promotions to keep its customers.
Players who register for the first time at Jackpot City Casino are entitled to several lucrative bonuses at first sight. These welcome bonuses are:
- A 100% bonus up to $ 400 on the first deposit.
- A 200% bonus up to $ 800 for a deposit of $ 400.
- A bonus of 100 loyalty points offered at registration.
- 40 free spins for a minimum deposit of $ 20.
As we can see, the Jackpot City casino bonuses are bonuses not to be missed, or a $ 1,600 bonus just at registration! But can we really take them out or take advantage of them?
Indeed, this kind of scam has always existed, and which is to make the most naive players believe that it is possible to get rich as easily at an online casino. Jackpot City Casino offers lucrative bonuses, but withdrawing winnings is another story.
Note that players who take advantage of the welcome bonuses must meet a wagering requirement of more than 30 times the deposit amount! Have you done the calculation? Are you still ready to play? We advise you not to risk it.
However, it is possible not to play it and to switch directly to the daily promotions which are less lucrative and which require less bets. Players will be able to find the rest of the bonuses offered by Jackpot City on the ” casino rewords ” promotions tab . Indeed, several promotions are available depending on the day, the occasion and the updates.
Among the most interesting, there are cashback bonuses, free spins bonuses, deposit bonuses, happy hours, etc.
Note that players will also have to place bets before they can withdraw the winnings made with daily bonuses, however, the amounts of the bets are significantly lower than those of the welcome bonuses because the bonus rates are also very low, between 25% and 100%.
For players who make deposits on a regular basis and permanently, the Jackpot City casino offers them to join the VIP program in order to reward them for their loyalty.
Players can register by making a membership request. Once they have joined this group, they can then collect loyalty points each time they make deposits, one loyalty point for each 10 euros. However, players are also restricted from taking advantage of their points once they have reached multiples of 1000 .
In fact, for each 1,000 points collected, a player can either convert them into a game balance or exchange them for a bonus. Unfortunately, it is not possible to cash them as bonus money.
Negative player reviews for Jackpot City Casino on forums and Reddit
In order to support our Jacpot City casino review , we went to the player forums and collected several reviews that we found unanimous among most players who are from Toronto.
To get an overview of the Jackpot City casino, we have taken opinions and experiences of players on the various services of the casino including, the quality of customer service, bonuses and games.
Here is a comment from a player who had his very first experience as a casino player at Jackpot City casino: “The casino looked pretty cool, I admit that I know nothing about it, I’m new!” There were colors everywhere and bonuses which had very interesting to gain. The registration went rather well … I got stuck on the welcome bonuses, because I knew it was also hard to cash my winnings … the cow, to bet 30 times 100 euros !! I had to deposit even more money. Bof, it was useless as a first experience, I left without even closing my account … ”
When this player, he did not understand too much the conditions of play, then he contacted the customer service which is not very receptive: “This casino is to throw in the trash. It took 4 DAYS to answer a simple question !! I can’t imagine how it will be when I claim my winnings !! In addition, the games are really not famous … “